Gaining a competitive advantage in the marketplace means implementing innovative, efficient and effective technology applications. While there are many established basic industry applications, there are some emerging, innovative techniques that can help optimize your operations. In this session, you’ll discover what technologies are trending in industry channels! Hear from industry thought leaders about what they believe are the most valuable applications.
Dr. Michael Kasavana
Endowed Professor Emeritus, NAMA
Michael L. Kasavana, Ph.D., is the NAMA Endowed Professor Emeritus who holds CHTP (Certified Hospitality Technology Professional) and NCE5 (NAMA Certified Executive) certification. In 2011, Dr. Kasavana was honored as NAMA’s Industry Person of the Year. He continues research into the current and near future developments of electronic commerce, self-service applications, property management systems, and transaction processing technology. He has also created a series of instructional materials and software products. Dr. Kasavana is engaged in innovative and creative solutions for both attended and unattended points of sale for various aspects of the hospitality industry including online and offline, cash and cashless, contact and contactless, physical and virtual data exchange, location-based services, and interchange and merchant fee based digital media. He has conducted extensive research on the impact of technology on hospitality industry productivity, profitability, and competitive advantage and is credited with coining the phrases “V-Commerce”, “V-Engineering”, “Menu Engineering”, and “Auto-Coursing”.
Paresh Patel, CEO, PayRange
Yair Nechmad, CEO, Nayax
Anant Agrawal, President, Cantaloupe Systems
Mike Lawlor, CSO, USA Technologies